Handles your quote enquiries, validates the artwork, and follows up automatically in under two minutes, 24/7.
A quote request lands while you're mid-press. You stop, half-read it, go back to the job. Now you've got the quote running in the background while you're trying to run the press.
A customer emails a quote request. Imprio reads it, extracts the specs, and sends the quote. You check your phone two hours later. It's already gone.
DPI, colour profile, and bleed are flagged in plain language before the quote goes out. You don't open the file. Imprio does. If something's wrong, the customer gets a fix request. You never touch it.
Product configured, pricing applied. Sent in under two minutes. Your phone buzzes. Quote's out. Customer has everything they need. You didn't have to be there.
Quote goes quiet. Imprio follows up. Keeps following up until it closes or the customer asks to stop. You never have to decide whether to chase.
Hover to focus.
Owner does all four jobs. Evenings and weekends included. The shop runs on caffeine and goodwill. It works until it doesn't, and then it really doesn't.
Dedicated, but expensive. Can quit. Doesn't work weekends. You still end up training, managing, and covering when they're sick.
Cheaper, but no print expertise. Still needs supervising. Quote accuracy is hit and miss, and timezone gaps mean enquiries still sit overnight.
Noneofthoserun24/7.Noneofthemchecktheartwork.Noneofthemfollowupautomatically.
Imprio started as a custom build for a Brisbane commercial print shop, a husband-and-wife team with three staff. They were getting around 1,000 inbound quote enquiries a month. The owner was doing all four jobs between dinner and bedtime.
He used to check his phone on Friday nights. Now he doesn't have to.
I used to check my phone before I even got out of bed. Last thing at night too. Quotes half-done, customers waiting, and I'd be trying to run the press at the same time.
First two weeks: that changed. Enquiries came in with everything already there. The quote was ready. Artwork issues were flagged before I even opened the file. I wasn't doing four jobs between dinner and bedtime anymore.
Now I leave the shop and the inbox isn't the first thing I think about when I get home. And we're quoting more jobs a week without adding anyone to the team. Jobs are moving. Customers are getting replied to. And I'm actually present when I'm at home.
The shop runs without me holding it together. That's the part I didn't expect.
Every hour not spent on quote emails is an hour on the press, chasing new work, or actually leaving on time. Imprio handles the front desk. You run the shop.
We configure Imprio to your shop (your products, your pricing, your rules) and you see exactly what it would say to your next enquiry. If it works for your shop, we'll talk about next steps.
Every enquiry gets a real response, not a "we'll get back to you" autoresponder, in under two minutes. Any left unacknowledged for more than 2 hours, you get that month credited. At day 90, if you can't see the inbox lifted off your desk, we refund the setup fee in full.